We are connected with our members

• Member service is our priority
• We create positive member experiences
• We serve with fairness and diligence
• We treat everyone with respect

We are open transparent and communicative

• We are transparent in our actions and behaviours
• We deliver with high ethical standards
• We value integrity, honesty and transparency
• We foster a climate of trust and support

We act within the standards and laws for the benefit of our members

• We provide our people with the necessary resources to best serve our members
• We exercise utmost care in making business decisions for our members' benefit and aligned to stakeholder expectations
• We strive to support the communities we serve
• We are accountable for the decisions we make

We strive to maximize returns for our members

• We encourage innovative and creative environments to generate business ideas and solutions
• We drive performance-based culture to consistently deliver the best for our members
• We are future focused and agile in adapting to changing technology
• We set targets and exceed expectations

We empower our people as capable professionals

• We seek and provide opportunities to grow and develop our people for long-term talent succession
• We accept genuine feedback and challenge ourselves to be better
• We are passionate about Nasfund's vision and what we do for our members
• We celebrate and reward success