e-Branch
A new-age of flexible, convenient and secured virtual member services branch aimed at delivering customer experience to members nationwide.
The Nasfund e-Branch provides a range of digital services to enhance member convenience, including access to a Call Centre for real-time support, Email Correspondence for formal inquiries, eWithdrawals for streamlined withdrawal processes, and EsiCall Sevis for efficient call management. These services are designed to offer members comprehensive support and easy account management, all accessible online.
E-branch
Digital Offering
Nasfund e-Branch is a digital platform providing convenient, online access to superannuation services.
It allows members to obtain balance statements, and access various services from anywhere, anytime. The e-Branch aims to streamline processes, reduce paperwork, and enhance user experience by leveraging digital technology to facilitate efficient and secure transactions for its members.
e-branch offering
Service under one roof
Call Centre
Enquiries made via telephone
Emails
Enquiries made via emails
Nasfund App
Access your superannuation information
Text-Bal
Balance request via text messaging
e-Withdrawals
Unemployment benefit claims and Housing Advance applications lodged via email
EsiCall Sevis
Interactive Voice Response
Superannuation Calculator
Interest calculation
Member Online Portal
Member access to superannuation details
Employer Online Portal
Employer access to superannuation details
QMATIC
Queue Management System
Social Media & Messaging Channels
WhatsApp, Instagram & Facebook Messenger.
Get in touch
Do you have a question for us?
Please contact us on:
Call: 1588 | Digicel: 7373 3000 | Vodafone: 7676 6000
Email: help@nasfund.com.pg or marketing@nasfund.com.pg
